Frequently Asked Questions

How does Simplicity Tea subscription work?

Shortly after signing up for a Simplicity Teas Subscription, you will receive a shipping notice via email. (If purchasing as a gift, be sure to include a “gift message” for the recipient.) 

  • This is an ongoing monthly subscription billed on the 5th of each month. 
  • Renewal packages ship between the 12th to 17th of each month.
  • Fast and Free shipping to all USA residents is available with purchase of the Deluxe Subscription. 
  • You can cancel or pause at any time simply by emailing info@simplicityteas.com
What's inside?

Each Simplicity Teas package arrives with an intentional mix of 2-4 teas (depending on package selection). Your first subscription box will contain a warm welcome, a reusable infuser, and best practices for brewing your teas. Your next packages will contain your teas AND monthly Simplicity Teas Well-Being Insights for enriching your tea drinking experience.

How much tea do I get?
The Deluxe Package makes approximately 40 cups of tea, and the Mini makes roughly 15-20 cups of tea. The Deluxe Package is the best value for price and variety, plus the free shipping every month!
Can I request 100% Decaf?
A 100% Decaffeinated Only option is available in the Mini Subscription (two teas/month). Please contact us directly if you would like your Deluxe Subscription to be Decaffeinated Only, we can make that happen!
How does billing work?

You will be billed on the fifth of every month for that month’s subscription. Subscriptions to be shipped between the 12th-17th of each month. The cut off date for changes to the monthly subscription is the 28th of each month.

Where do you ship?

We offer free shipping of our Deluxe Package to the USA. We also ship internationally for an additional cost which is calculated at checkout.

How can I cancel my subscription or receive a refund?

If you ever need to close your subscription, you can cancel anytime by sending us email us at info@simplicityteas.com. In order to receive a refund on your renewal, you must request one before your package has shipped. Unfortunately, we are unable to provide refunds for packages that have shipped. We do not offer refunds of prepaid packages that were paired with discounts. (p.s. If you are ever dissatisfied, please reach out, we’ll do our best to make your experience exceptional.) Please note refunds will incur a 20% restocking/transaction fee.

How can I contact you?

We’d love to hear from you! Contact us anytime at info@simplicityteas.com. We pride ourselves on excellent customer service and you will receive a reply within 1-2 business days.

How do I become an influencer or affiliate?

Please email us at info@simplicityteas.com! We would love to have you join the TEAm. 

Disclaimer
All information presented on our site, social media, and products have not been evaluated by the FDA and are solely for educational purposes. Not intended to diagnose, treat, or cure any illness. Please contact your physician or health care provider before using any new herbal product and immediately discontinue use, should you experience any negative side effects. 
Simplicity Teas assumes no liability for any injury, illness or adverse effects caused by the misuse and/or use of the information or products presented through our material. 



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