Frequently Asked Questions
How does Simplicity Tea subscription work?
- Shortly after signing up for Simplicity Teas you will receive a package straight to your door! This is an ongoing monthly subscription that you can cancel or pause at any time.
- In each Simplicity Tea package, you will find a healthy mix of 3-4 teas, and a tea accessory. There will be instructions as to how to brew the tea, and how to use each tea. Each month is a different theme, but each box is focused on self improvement, fitness and health.
How does billing work?
- You will be billed on the fifth of every month for that month’s package which will be sent at the end of the month (usually around the 15-25th of each month).
Where do you ship?
- We ship to the US. We will be expanding to international shortly!
How can I cancel my subscription or receive a refund?
- If you ever need to close your subscription, you can cancel anytime be sending us email us at firstname.lastname@example.orgIn order to receive a refund, you must request one before your package has shipped. Unfortunately, we are unable to provide refunds for packages that have shipped. You may receive a refund for an order any time before shipment, which is around the 21st of the month. (Ps. If you’re ever dissatisfied, we’ll do our best to make your experience spectacular, please do reach out!)
How can I contact you?
- You can contact us anytime at email@example.com. We pride ourselves on excellent customer service and you will receive a reply within 1-2 business day(s).
Disclaimer: All information presented on our site, social media, and products have not been evaluated by the FDA and are solely for educational purposes. Not intended to diagnose, treat, or cure any illness. Please contact your physician or health care provider before using any new herbal product and immediately discontinue use, should you experience any negative side effects.
Simplicity Teas assumes no liability for any injury, illness or adverse affects caused by the misuse and/or use of the information or products presented through our material.